You are most welcome to contact us at: firstname.lastname@example.org if you have any questions regarding the products, the orders, delivery time, if a product will be back in stock, or anything else you might be wondering about.
MINNA PALMQVIST is a small company, handling all production, stock and shipping directly from the Stockholm studio. We will always handle your orders and requests as soon as only possible, but we kindly ask you to understand if an order sometimes takes a day or two extra, due to heavy work loads.
Due to it's small production MINNAPALMQVIST can not guarantee that all products on website are in stock, and changes in the assortment are possible. Should this affect your order we will contact you shortly.
Due to the digital format of photographs it is difficult to guarantee that the pictures are exactly reflecting the real products.
Most items that are produced in the Stockholm Studio (this is stated in the item description) will be filled up as soon as possible if they run out of stock. If an item you are interested in is out of stock, please email us to check if this particular item will be back in stock, and if so, when. email@example.com
Please read the measurement lists of each size for each separate garment to be sure you are buying the correct size. Our size system is by European standards.
If sizes are smaller och larger than they should be, we always state this in the item description.
All prices shown are given in SEK (Swedish krona) and include 25 % VAT. No shipping costs are included in the price. See SHIPPING RATE below.SHIPPING RATE
Pick up from our studio - Free
Sweden - 50 SEK
Europe - 100 SEK
International -200 SEK
Please note all purchases over 2000SEK are free or charge!
We use PayPal and Stripe for all transactions from the shop. By doing so we offer our customers to securely and conveniently send and receive payments online.
PAYPAL: With PayPal your financial information is kept private and every PayPal payment is followed by an email confirming your transaction. You can choose to pay with VISA, MasterCard, American Express or your already registered PayPal account.
Refunds of transactions that were funded by bank account or PayPal balance are credited instantly to the customers PayPal account.
STRIPE: Stripe is a high security online payment service. Read all about the at www.stripe.com
Shipping costs are added as an extra cost and are therefore not included in the price of the items. Please check SHIPPING RATE for price. All purchasing over 2000SEK are free of charge.
A preliminary confirmation will be sent by email when your order is placed. Once your package is shipped we will send you a second email with a final confirmation.
We use PostNord for deliveries, and you will receive a notification when your package is ready to be collected from your service point. Please check with your local post office if you have questions regarding delivery.
TAXES & DUTIES
You are responsible for any additional taxes and duties. MINNA PALMQVIST is not responsible for any fees charged by customs.
As these charges are imposed directly by your local Customs, we are unable to advise the amount this may be. We recommend you to contact your local post office to obtain a landed cost estimate.
We are unable to redirect orders once items have been dispatched. Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization or destination customs clearance.
During shipment to you, MINNA PALMQVIST is liable for all damaged or lost goods. If you decide to return product and the goods are lost or damaged on their way back, you are liable.
Items are classified as faulty if they are received damaged, or where a manufacturing fault occurs within 12 month of purchase. Please note that items that are damaged as a result of wear and tear are not considered to be faulty. Faulty items will be exchanged to the same type of product in the same size, subject to availability.
We always recommend that delicate materials should be handled with care. Please follow the instructions for washing and handling of the garment, and do not wash your clothes too often.
Always feel free to contact us at firstname.lastname@example.org if you are unsure on how to handle your garment.
DISPUTE AND LAW
These purchasing conditions are governed by Swedish Law. If you are a private person, it is our policy to follow the recommendations of the National Board for Consumer Complaints (“Allmänna Reklamationsnämnden”).
Dispute between companies will be settled in Swedish district court.
Copyright in the documents provided in this web site are owned by or licensed to MINNA PALMQVIST.
You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others without prior written consent from MINNA PALMQVIST. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied.© MINNA PALMQVIST 2015